When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. on 12-01-2023 21:04. Browse Virgin Media Virgin Media Community. (only broadband no TV,no phone) there are total of 3 cables: -the broadband cable that connects to the Virgin Hub 3. Please ONLY use the power adapter provided. SpeedWe would like to show you a description here but the site won’t allow us. Broadband and phone deals. Eric714. Dan Howdle | April 3rd, 2023 So you've decided to join Virgin Media, or you're in the process of deciding, and you want to know the ins and outs of the installation process. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. 150 from a VM phone, 0345 4541111 from any other phone, or wait here (might be a couple of days) for VM staff to pickup. com email address to different Virgin account. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Thank you for the tel no. Solved: Hi all, I am having my virgin media kit delivered Monday for quick self installation In worried I don't have correct socket can - 5181199Virgin in my area in Networking and WiFi 21 minutes ago; I Need a Virgin Media Wall Socket in QuickStart, set up and connections 5 hours ago; Hub 5 remote restart by Virgin in Networking and WiFi 5 hours ago; Cannot reset password in Email yesterday; Packet Loss when gaming, and on discord. However, I do not have any of the specified wall sockets available, and the round socket that is there it doesn’t fit into. Your photo shows a TV aerial socket which would not be suitable for VM. There are multiple different branded wall boxes inside our flat but none. This hole will typically be up to 1cm in diameter and often positioned near your front door. Networking and WiFi. 23/04/17 - 06:45 #6. Stay safe online. How can I book a technician in QuickStart, set up and connections a week ago; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. The answer is yes. which will give you a general idea of VM fixtures and fittings. Switch off your old boxRe: No wall socket. The cable could be hidden within, or behind, furniture. Mark as. All the cabling is the property of Virgin Media and must not be touched. Networking and WiFi. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. QuickStart, set up and connections. I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. Push the red label end of the white cable, into the wall socket. . Push the white cable with the black label into the Hub. Follow these steps to install your virgin Media Broadband, TV and Phone service. All the wall sockets I can see are for BT. Well I can't seem to find anything like that and the closest thing I can find is a Telewest broadband box at the front of the house. Step 2: Identify if your faceplate is a 'split' type (NTE5) A 'split' type master socket, known as an NTE5, has a horizontal groove in the phone socket and the screws and socket are located in the lower half of the socket. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall. Installing and configuring your kitWe would like to show you a description here but the site won’t allow us. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. Virgin didn't always provide Internet remember it used to be a cable TV provider first then it. Hey there. 0 A socket to USB A socket coupler module • Flylead length is 200mm • Takes up one module space • 50x. on 15-11-2022 18:53. QuickStart self-install pack delivery delayed by over 1 month. My Virgin Media App. #1. Hi team. SpeedWe would like to show you a description here but the site won’t allow us. Dan Howdle | April 3rd, 2023 So you've decided to join Virgin Media, or you're included the. 01/09/14 - 13:14 #2. Fitting a new Virgin media wall socket in QuickStart, set up and. Teki Screwfix Select. Another option might include. We would like to show you a description here but the site won’t allow us. Need wall socket. If it’s not a technical issue you need help with then we’re here to support you on. VM will usually only supply a Quickstart to a property that had VM previously. I’m sorry to hear of the issues that you’re having with your installation. Connecting Hub 3 To Extensions Virgin Media Community 4797660. Sorry to hear your self-installation was unsuccessful because you do not have a VM socket. We would like to show you a description here but the site won’t allow us. Call the pre-installation and delivery team on 0800 052 1734, explain the problems you have had and request a tech visit to fit a proper wall box for you and check out the VM wiring and signal in your home. However, as I have been trying to set this up, I noticed that I haven't got a virgin media wall socket therefore have failed at step one. Connecting Laptop to Ethernet through ethernet wall sockets in Networking and WiFi Friday Installation: Wall socket issue in QuickStart, set up and connections Friday TopAbout Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Either screw the other end of the white cable directly into the hub, or unscrew the white cable from the wall box & replace with the cable from the quick start kit. We installed our router etc ourselves. and view the images for a range of different wall box options. 0 Kudos. Socket should be on the underside. Powerline Extender, 1000Mbps, Wall-plug , 2 Extenders. I am going to cancel. on 24-01-2022 21:07. Switched On. Some new sockets may look like one of the below. On your installation day, your engineer will arrive in a. I've tried looking but can't see a way to book an engineer for this? Thank you. @umerarifkhan11 wrote:. on 05-04-2023 09:20. Hi Virgin Media Team, Hope you are well. on 17-12-2022 10:39. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. 0, TP-Link Archer C8, TP-Link TL-SG108S 8-port gigabit switch, V6 0 KudosThere were many cable companies that originally built the networks in the early 1990s. I am going to cancel. Most of our customers receive their bills via E-billing. Tudor. Looks like I don’t have the virgin media wall socket in my house at all so unable to install myself. 95 – £ 59. Stay safe online. 13-12-2021 15:21. We would like to show you a description here but the site won’t allow us. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. I am going to send you a private message. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. The box and cables may have been removed by the previous occupiers. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. There are two options for to your TV. Tudor. - 5250024 It has two outputs on the left of the wall box. I've just moved into a property and I'm trying to set up my Virgin Fibre broadband. I have taken a look on our side and it looks as though you have spoken with the team regarding this. How long will the QuickStart installation take me? WiFi Hub - 30 mins. 2. Web virgin media | connect your own router | modem modein this video, i will show you how to set up your own router with virgin media. - 5250024It has two outputs on the left of the wall box. Keep in mind though, for new builds, most of this will all be built into walls when the new building is constructed. The wall socket has a thick plug bit. Placed an order and the lady said we were eligible for quick start self installation. So, in the lounge connect a cable to the socket and the hub and 360 box to that cable via the splitter, and connect the box to the hub with an Ethernet cable. The second two black cables are from a satellite dish, used by. in Email 10 hours ago Hi, need to replace my virgin media hub and it's always dropping connection via WiFi in. Or wait here a day or two for a VM Mod to pick this up. Vonage 2nd line. Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. No wall socket to connect. Some new sockets may look like. #1. Looks like I don’t have the virgin media wall socket in my house at all so unable to install myself. Browse Virgin Media Virgin Media Community. To best look into this, I am sending a private message. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I have the new one as. We would like to show you a description here but the site won’t allow us. I have - 5399069Call the Pre-installation and delivery team on 0800 052 1734 and explain what needs to be done. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. I have only got one rectangular shaped white socket. I noticed Hub5 has ethernet sockets, but game consoles and pcs are too far to connect to the Hub5 directly. Re-location of Wall Socket in QuickStart, set up and connections Friday; Installation in QuickStart, set up and connections Friday; Replacing Virgin Media Wall socket with one that is integraged into the wall in QuickStart, set up and connections Thursday; Fitting a new Virgin media wall socket in QuickStart, set up and connections. I'm very sorry to hear about the non wall socket. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. Follow these simple installation steps for your Virgin Media home phone set up. If its too loose to push on its safe to use a screwdriver to take the housing off to connect then put the housing back on. Dave. -and 3rd coax cable that runs from the Virgin socket to a power adapter plugged into wall socket. There should be an external omnibox (picture below) check for that and see if you can find the internal cablingOptions. Go to virginmedia. Or a VM person will sort it for you when they get here in a day ot two. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. Had my kit sent to a home we’ve just moved into. All. But I have no Virgin Media Wall socket in my house. Plug into the Virgin Media wall socket Push the white isolator cable, with the black band, into the slot in the splitter marked ‘Wall’. . Networking and WiFi. Options. 0 Kudos. Broadband Deals. (138 Reviews) If you have a TiVo box in the living room and a TiVo Super Hub Broadband router in in an upstairs office then you will often need an extension cable to relocate these devices. We have a virgin media wall socket. Avoid the bathroom and make sure the Pod isn’t hidden by furniture. on 15-02-2022 10:03. We would like to show you a description here but the site won’t allow us. Jan 14, 2022. If you are already an existing customer and want the point moving then there would be a £25 non fault call out charge (it used to be £99) to do the. #12. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Business, Economics, and Finance. Options. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. The isolator has a terminator cap (marked below) fitted to the open end. Page 8 Connecting 360 Mini box to the Hub Use the new HDMI cable provided Connect the new power supply to connect your 360 Mini box for your 360 Mini box. I would love to help you get your service installed. I’ve been sent a start up kit with my hub in saying I need to plug the red banded cable into the virgin wall socket like above, however I don’t have one in my property. Step 2: Order your TalkTalk Broadband service. VoIP stands for Voice over Internet Protocol. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. 0 Kudos. wrote: Hi Goslow, I am currently living in the apartment so there should be nothing outside by flat I think. We have the quickstart pack but sadly cannot get broadband set up and working. 1. Re: Installation not workingon 28-10-2022 17:29. on 21-03-2023 18:43. Options. If you do have a socket you can post a photo here. I ordered my self installation kit in August to arrive for the 11th of September, however, I have not received the package and any confirmation of delivery. Both your fibre cable and Wi-Fi router will be plugged into this. Call the pre-installation and delivery team on 0800 052 1734. . Trace any cables coming out of it and check the ends of them. No, you can keep using the same phone you’ve always used. You may need a. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. You can also check for a loose cable as not all properties have a socket. My Virgin Wall socket not same as installation guide that one. Rob. We would like to show you a description here but the site won’t allow us. Back a step. Various cable mediums are used in modern systems to transmit data. I want to install virgin media after using talk talk for many years, I checked that I have the virgin media socket but after watching and reading the installation guide my virgin media socket looks different, i removed the white cap covering it and it. 194. I’ll call the 0800 number. You should be able to locate your telephone master socket, which would have a BT or. I will be able to assist you in getting this sorted out. On our system, we would have had it. If there’s already a cable plugged into your Virgin. correctly to the Virgin Media wall socket, please follow these instructions to get set up. Reply. The cable terminates on a box indoors wherever you want it, within reason. Being connected to the internet is one of the most important modern essentials in 20. Turn on your TV and get connected. . Standard Member. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. -and 3rd coax cable that runs from the Virgin socket to a power adapter plugged into wall socket. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. Call the pre-installation and delivery team on 0800 052 1734 and request a tech visit. Options. I'm a Very Insightful Person, I'm here to share knowledge, I don't. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Hi @Prgaraujo, thanks for your post, and welcome to the Forums and Virgin Media! I'm glad to hear you've got things up and running. (Again even though the salesman made it sound like I would definitely have this in my house) Tried calling customer services but been around the ringer with no one able to help, excuses of servers being down and not being able to access systems. Post a photo of the ends of the cables coming out of the wall -mthey may have the correct connector on there Also, on the exterior side of that point where they come in, do the cables run out to a VM brown/grey wall Omnibox? For a tech install call the Pre-installation and delivery team on. We have the quickstart pack but sadly cannot get broadband set up and working. But I have no Virgin Media Wall - 5216419. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. . Thank you so much for your first post and welcome to the community forums, it's great to have you here. Even after scraping the connection might not be a very good one. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. How do we go about booking an - 5416332. Push the white cable with the black label into the Hub. 0 Kudos. on 17-12-2022 10:39. on 06-03-2023 09:36. Don’t plug the power cable into a plug socket yet. 2. When plugged into either cable the hub just - 5440321. Manage Your Account. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterday Cant sign in to my virgin media in Email 2 hours ago; Can't access My Virgin Media settings in Networking and WiFi 6 hours ago; Virgin media email not working in Email 7 hours ago; Virgin Media Wall Socket not found in QuickStart, set up and connections yesterday My internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall socket) I phoned up customer services to see if they could help, but they didnt really to understand the issue but they did offer two solution: 1) Go to my local Virgin. That is a rooftop aerial outlet for Freeview TV. Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; Wrong cable sent in quick start pack in QuickStart, set up and connections 2 weeks ago; No Virgin Media wall socket in my apartment in QuickStart, set up and connections 4 weeks ago; Wall socket connection issue on startup in QuickStart, set up and. Jack14102. Second, you'll likely need a manned installation for your VM services. Explain what needs to be done and book an engineer visit. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. One of them was Telewest. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayCant sign in to my virgin media in Email 2 hours ago; Can't access My Virgin Media settings in Networking and WiFi 6 hours ago; Virgin media email not working in Email 7 hours ago; Virgin Media Wall Socket not found in QuickStart, set up and connections yesterdayMy internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall socket) I phoned up customer services to see if they could help, but they didnt really to understand the issue but they did offer two solution: 1) Go to my local Virgin. I have signed up as a new user for Virgin Fibre. Hub 3. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). I don't have a virgin media wall socket and this is stressing me out. Phone line - 5 mins. Adduxi. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). 2. Ashleigh_C. Please there is no virgin media wall socket and I don't know how to go about the installation. Push the white cable with the black label into the Hub. Hi today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was blocked off with some kind of hard paste or cement, this makes it impossible to screw the hub you can’t get to the threads I have already booked a engineer but was just. 3 2 Attach the connector cable with the white end to the socket on the rear of your 360 Mini box by pushing it firmly into place. Virgin Media; My Virgin Media; Shop;. Turn on your TV and get connected. Re: My Flat doesn’t have wall socket. Manage Your Account. The top “capped” one is marked FM & has been disused since cable went digital. Wall socket connection Hi There,Am engineer came to connect my broadband but he didn’t install a Virgin wall socket box, there was an old box but was damaged by previous owner, but the engineer didn’t replace the socket and i paid for installation is. We all know and love the internet and TV services that can enter our homes through entry points. 0 Kudos ReplyIf there is no other socket or even a cable poking through the wall, call for a (free) manned installation. Take the red-banded end of the isolator cable,. Call the pre-installation and delivery team on 0800 052 1734. Tudor. Quick tips on prepping for Virgin Media technician's visit. However the wall socket doesn’t have the correct connection for the cable with the hub. Please keep an eye out for an envelope at the top right corner of your Forum page. The cable on the right looks like is for a Freeview TV antenna. Plug into the Virgin Media wall socket. Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; Wrong cable sent in quick start pack in QuickStart, set up and connections 2 weeks ago; No Virgin Media wall socket in my apartment in QuickStart, set up and connections 4 weeks ago; Wall socket connection issue on startup in QuickStart,. . I’ve ordered a broadband only package and it said I was applicable for a self install kit. Thanks for posting, welcome both to the community and also Virgin Media. It seems that I need an electrian to install a wall. It feels like I need to just obtain a connector to enable the two to fit. 1. Turn on and start the hub. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. Remove the connector cable. Can anyone tell me what the case is called, confirm its needed and. The OUT terminal from the Technetix isolator has a terminator cap on it. Solved no virgin media wall socket at installation community 4832746. Account - Mobile. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. My Virgin Media App. Your connection box is usually put in the living room on the wall. Virg Media installation: Here's whatever them need to perceive. And on the back of the box. Chris. I'd like to move my virgin set top box but the current cable isn't long enough. Latest Model Isolated Genuine Virgin Media White Internal use Wall Box Outlet Socket with Euro Module. But I have no Virgin Media Wall socket in my - 5339557. Vonage 2nd line. Stay safe online. Nearly there… the update might take up to 30 minutes, so it's time to hit pause again. Virgin media socket in QuickStart, set up and connections yesterday; Flashing red light on. Hello sophieboulter1. Sorry to hear about these issues with your Quickstart installation! It does sound like you will need a manned installation. Just plug the Powerline 1000 into any electrical outlet then plug in. Push fit the VM-supplied lead onto the socket. 1 ACCEPTED SOLUTION. All the wall sockets I can see are for BT. 01-02-2023 10:59 - edited 01-02-2023 11:00. No Virgin Media socket Go to solution. 2. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Just had self installation delivered, have no wall socket just two cables from the wall. Account - Cable. In some homes the VM service arrived on a loose cable, not via VM wall socket Have a look on the outside wall of the house to see if there a Virgin Media box, it may give a clue as to where the cable enters. If you’re joining NOW Broadband from BT, EE, TalkTalk, Plusnet or any other non-cable provider, you won’t need to cancel with them or let them know you’re leaving - we’ll take care of everything. Just push to fit. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. We all know and love the internet and TV services that can enter our homes through entry points. 1. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. Virgin Media; My Virgin Media; Shop;. I have been given other details for the account such as the account number/area code and. Connect the Virgin TV 360 HDD box or MRV 360 box to a co-axial TV outlet and connect the HDMI cable to the TV. • Connect the power supply to the back of the new box, then switch on at the wall. Welcome to the community and thanks for taking the time to post here on the forums. Please keep an eye out for an envelope at the top right corner of your Forum page. VM BB TV Landline. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Our self kit was delivered today and we don't have a wall socket to plug it into, we've checked everywhere and we only have the old style one where we can't plug our box into. But I have no Virgin Media Wall socket in my house. I have my original wall box still that has the CableTel logo. You should see a welcome screen, then the Virgin Media start up screen. 22-12-2022 19:19 - edited 22-12-2022 19:20. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. on 01-02-2023 14:26. Download it now and enjoy the. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. in Networking and WiFi Sunday; No Virgin Media Wall socket . Push the white cable (from the old Hub) into the back of the new Hub. But i couldnt find the socket that could fit. Ordered VM broadband and was recommended by the website to select the self quick install option. Hi there. RedTomato said: I removed my Virgin cable about a month ago. How can I speak to someone about getting one installed. Can't find Virgin Media socket in QuickStart, set up and connections yesterday; Gone away form received when setting up account in QuickStart, set up and connections Tuesday; I Need a Virgin Media Wall Socket in QuickStart, set up and connections Tuesday; Delayed Installation in QuickStart, set up and connections TuesdayRe: Wall socket connection. 1STec White Indoor Virgin Media Internal Wall Socket 2-Way Splitter or Isolator Outlet Suitable for use on TiVo V6 Digital TVs and as used by Superfast 2 3 Superhub Broadband Cable Modems. How to install a Virgin Media wall socket? If you need a new wall socket, the engineer will install this for you during the appointment. How can I book a technician in QuickStart, set up and connections a week ago; Wall Socket Installation in QuickStart, set up and connections 3 weeks agoCall the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Occasionally only a very short stub of wire is left behind often hidden. 11-11-2022 12:53 - edited 11-11-2022 12:58. In response to Jonny-M. We’ll also make sure the switch goes smoothly, so you’re not without broadband for any period of time. This hole will typically be up to 1cm in diameter and often positioned near your front door. And you’re. Don’t plug the power cable into a plug socket yet. Standard Member. in Email 17 hours ago; Virgin Media cable installation with no permission in QuickStart, set up and connections yesterday; Water coming up through pavement next to vm chamber in. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Price adjustment. I cannot seem to do it through my virgin account, as for some reason it is still saying that the broadband kit is yet arrive, when it has already been deliv. Hello VLNeedham. I have taken a look on our side and it looks as though you have spoken with the team regarding this. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. If there’s already a cable plugged into your Virgin Media wall socket, use the spanner supplied in the box, to remove it. The isolator has a terminator cap (marked below) fitted to the open end. Excellent shop. Options. Plug into the Hub . However I've received an email today to say the delivery of the QuickStart self-install pack has been delayed by over. Call the pre-installation and delivery team on 0800 052 1734. 0. Solved: No Vigin Media socket - Virgin Media Community - 4917594. It could be that a previous owner has cut the cabling out. Get the Hub ready by connecting the wires. We would like to show you a description here but the site won’t allow us. This latest future-proof WiFi. The wall socket I have within my home does not appear to be working. Browse Virgin Media Virgin Media Community.